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Why Us?


Why choose us? We offer our customers:

QUALITY PRODUCTS - COMPETITIVE PRICES - AN INDUSTRY BEST WARRANTY

THEN THERE'S OUR PERSONAL SERVICE!

 

Our market is saturated with inferior chinese products that don't fit well & don't last, too many inexperienced suppliers that don't know their product and are just after a quick sale. We believe we offer distinct benefits to our customers:

QUALITY PRODUCTS: Most of our products are Australian made or imported from Europe.

COMPETITIVE PRICES:  Normally there's a good reason a competitor product is cheaper, quality is the most obvious one but lack of after sales service is also a factor we hear about after a customer has bought a cheaper inferior product.  Call us to discuss your requirements and we can run through the options. If you find a Redback or Tunit product cheaper elsewhere we will try to beat that price.

WORKMANSHIP:  We offer you choices -

"Direct Supply" - We are happy to supply direct if you want to fit it yourself, either shipped direct to your nominated address or delivered to our nearest authorised installer/A1 Exhausts store where you can collect your purchase and discuss the fitment of it. Our stores have years of experience which can help you with regards to fitting.

"Supply & Fit" - We also offer a professional fitting service even if you buy your product online from this website.  Either before or after you place your order give us a call or email us for an installaton quote and/or the location of your nearest authorised installer..

AUSTRALIA WIDE WARRANTY:  We pride ourselves on our warranty & after sales support.  Yes occasionally things can go wrong but we see this as an opportunity to prove how good our service is. Warranty in our industry, especially with some online sellers is questionable! First, try & get hold of some of the online sellers, usually you only get an email address let alone a phone number! Next when you get hold of someone you have to return the product before they will send you another one or they insist you pay for another one & may credit the purchase after receiving back the faulty part. We regularly hear of horror stories but I assure you that my company's reputation will never suffer from poor customer service.

OUR TEAM LOOKS FORWARD TO BEING OF SERVICE TO YOU